Thank you for visiting the Website of Sheeba General Trading LLC TRADING LLC (“Company”, “We” or “Us”). The following terms and conditions (together with any documents referred to herein known collectively as the “Terms and Conditions”) apply to your access to and use of www.sheebaonline.ae, and all pages hosted therein, including any content, functionality, and services offered on or through www.sheebaonline.ae, whether you access our Website and Services through a social networking service, the Website, or through our mobile application (together known as the “Website”), whether as a guest or a registered user (“User”), including all features, functionality, and services offered on the Website. These Terms and Conditions also apply to your membership, subscription, and your purchase of products and services from us.

Please read these Terms and Conditions carefully before you start to use the Website. By using the Website and also by agreeing to the Terms and Conditions when this option is made available to you on the Website, you accept and agree to be bound to and abide by these Terms and Conditions.

This Website and the products and services offered on the Website are available to Users who are over the age of 18 and reside in UAE, or who have the assistance and consent of their parent or guardian. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

The Company and its Website are designed to allow Users to purchase a subscription to receive high quality beauty products every month. Once you create an account and authorize us to charge you, you will become an “Active Subscriber” (if initially placed on the waitlist, you will become a “Subscriber” after you are off the waitlist. For more details about the Service, please see www.sheebaonline.ae. The Company reserves the rights to terminate your membership, to refuse any and all current or future use of the Website or the services or products offered by Us, and not to do business with anyone, the Company deems appropriate in its sole discretion for any reason. The Company may also elect to offer Active Subscribers the opportunity to purchase or otherwise acquire certain items through its Website by offering those items in special promotions or any other Ecommerce store or platform as we may develop, create, or establish in the future (“Ecommerce Stores”).

Your Sheeba General Trading LLC User account will allow you to purchase products and services listed on our Website and you will allow Users to access the Services, products, and functionality that we may establish and preserve from time to time in our sole discretion. We may also maintain different types of accounts for different types of Users. If you create a Sheeba General Trading LLC User account on the Website on behalf of a company, organization, or any other entity, other than you includes you, you expressly represent and warrant that you are an authorized representative of that entity with the authority to bind that entity to these Terms and Conditions and that you agree to these Terms and Conditions on behalf of that entity.

Users may use the Website without incurring any costs or fees. However, Users are given the option of subscribing to the Sheeba General Trading LLC service whereby users agree to receive a subscription for the receipt of a box of beauty & wellness products on a monthly basis (known as the “Service”). You may only subscribe to the Service if you are 18 years old or older, or over the age of 13 with the assistance and approval of your parents or guardian. The Service currently includes the following subscription plans: Monthly. 3-months, 6-months, 9-months, 12-months. There may be a waitlist to receive your first Box.

By subscribing to the monthly Box Service, you are considered a Subscriber of the Service, and you agree to the recurring monthly payment for monthly subscription fee, whether monthly or in pre-paid intervals offered by the Website. Once you subscribe (or once a User is off the Waitlist), the Company will process your monthly subscription fee for the first month, or your pre-payment for a Three (3), Six (6) or Nine (9) Twelve (12) month term, as described below, and every month, or term thereafter, until your subscription is canceled, without further notice to you or authorization from you. By subscribing to the three (3) month plan, you agree to a recurring subscription fee, plus applicable fees, shipping, and taxes as may apply every three (3) months. This subscription fee is paid in a single lump-sum payment when the user accepts the subscription plan (or once a User is off the waitlist). Thereafter, the Company will process another fee of the then 3-month subscription package amount, plus applicable fees, shipping and taxes as may apply, every three (3) months, until your subscription is canceled, without further notice to you or authorization from you.

By subscribing to the six (6) month plan, the same terms as the 3-month subscription apply, but payment is prepaid for 6 months and automatically is renewed and recharged every six (6) months, until your subscription is canceled, without further notice to you or authorization from you.

By subscribing to the Twelve (12) month plan, the same terms as the 3-month subscription apply, but payment is pre-paid for 6 months and automatically is renewed and recharged every twelve (12) months, until your subscription is cancelled, without further notice to you or authorization from you.

Waitlist: Depending on the availability of boxes, subscribers to the Service (“Subscribers”) may be placed on a waitlist. As soon as more boxes become available, waitlisted Subscriber will be automatically removed from the waitlist, Subscriber will be converted into an Active Subscriber, and that Active Subscriber’s credit card will be charged in accordance with the subscription plan selected as referenced above under “Subscription Plan,” and the terms as stated therein will apply.

The Company reserves its right to modify or alter these prices, but will give you notice of any changes made to these prices.

By subscribing to the six (6) month plan, the same terms as the 3-month subscription apply, but payment is prepaid for 6 months and automatically is renewed and recharged every six (6) months, until your subscription is canceled, without further notice to you or authorization from you.

Certain aspects of the Services and products offered by the Company, for example, subscription plans, may be provided for a fee or charge. If you elect to use paid aspects of the Website offered by the Company, you agree to the pricing and payment terms cited on our Website, and as we may update them from time to time. The Company may add new Services for additional fees and charges, or change those fees and charges for existing services at any time in its sole discretion. You may use all major credit cards or debit cards for payment for all products and/or services offered by the Company.

Payments shall be processed through our Website in accordance with the payment information you submit on the Website. The Company reserves the right to withhold payment or chargeback to your account any amounts otherwise due to Us, or amounts due to any failure to pay or other breaches of these Terms and Conditions by you, pending the Company’s reasonable investigation of such breach. To ensure proper payment, you are solely responsible for providing and maintaining accurate contact and payment information associated with your account. All information that you provide in connection with a purchase from the Company or other transaction with the Website must be accurate, complete, and current. You agree to pay all applicable taxes or charges imposed by any government entity in connection with any purchase from the Company.

Users may cancel their subscription at any time by logging in to their Account Page and selecting ‘Subscriptions’ under ‘Account Preferences’, or by contacting Sheeba General Trading LLC at info@sheebaonline.ae, with the subject line “UNSUBSCRIBE”. If the User subscribes to the service and that Subscriber is on the waitlist, and that Subscriber wishes to cancel their subscription, that Subscriber must contact Sheeba General Trading LLC at info@sheebaonline.ae, with the subject line “UNSUBSCRIBE.” Users will not be charged for cancellation. Users cancelling subscription(s) through their account page must do so prior to the 15th of the current month (e.g., by 15th July in order to cancel for an August renewal). Users requesting cancellation of subscription(s) via e-mail must do so by the 10th of the previous month to allow for manual processing of the cancellation (e.g., Subscriber must email cancellation request by July 10 in order to cancel their account prior to an August renewal). If an Active Subscriber cancels their subscription, they will still receive products through the end of the then-current subscription term. Active Subscriber’s subscriptions will not be renewed after the then-current term expires. However, you are not and will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. That means if an Active Subscriber cancels their subscription after one (1) month but pre-paid for three (3) months, they will not receive any money back, but will receive two (2) months’ worth of product from the Company. Anyone may re-subscribe at any time following cancellation. The Company does not allow Active Subscriber to pause or suspend its subscriptions.

You agree that you are solely responsible for your interactions with any other User in connection with the Service and the Website, and the Company will have no liability or responsibility with respect thereto. The Company reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Website or the Service.

Information about You and Your Visits to the Website

You may link to our Website homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists without our express written consent. You must not establish a link to this Website from any website that is not owned by you, or for which you lack proper legal authority to establish a link.

The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the homepage. The website from which you are linking must comply in all respects with the Content Standards set out in these Terms and Conditions.

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. You further represent and warrant that all information provided to Us by you is accurate.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our sole discretion.

This Website may provide certain social media features that enable you to:

You may use these features solely as they are provided by us and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other malicious code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the Website for any reconstruction of any lost data.

Your use of the website, its content and any services or items obtained through the website is at your own risk. The website, its content and any services or items obtained through the website are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. Neither the company nor any person associated with the company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the website. Without limiting the foregoing, neither the company nor anyone associated with the company represents or warrants that the website, its content or any services or items obtained through the website will be accurate, reliable, error-free or uninterrupted, that defects will be corrected, that the website or the server that makes it available are free of viruses or other harmful components or that the website or any services, products or items obtained through the website will otherwise meet your needs or expectations.

You expressly agree and understand that in no event will the company, its affiliates or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with (a) your use, or inability to use, the website, any websites linked to it, any content on the website or such other websites or any services or items obtained through the website or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, (b) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website; (c) unauthorized access to or alteration of your transmissions or data; (d) statements or conduct of any third party on the website; or (e) any other matter relating to the website. In no event will the company’s total liability to you for all damages, losses or causes of action exceed the amount you have paid the company in the last six (6) months.

If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.

As a condition to the use of this Website, you agree to arbitrate all disputes and claims between you and us. This agreement to arbitrate is intended to be broadly interpreted. It includes, but is not limited to:

References to “Sheeba General Trading LLC”, “Company”, “you”, and “us” in this Arbitration Agreement include our respective subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or devices under this or prior agreements between us. Notwithstanding the foregoing, either party may bring an individual action in small claims court. This arbitration agreement does not preclude you from bringing issues to the attention of federal, state or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into this Terms of Service, you and the Company are each waiving the right to a trial by jury or to participate in a class action. This Terms of Service evidences a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this provision. This arbitration provision shall survive termination of this Terms of Service.

A party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to the Company should be addressed to Sheeba General Trading LLC TRADING LLC., Meena Bazar – 25 C St – Al Fahidi – Dubai UAE (“Notice Address”). The Notice must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). If the Company and you do not reach an agreement to resolve the claim within sixty (60) calendar days after the Notice is received, you or the Company may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by the Company or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or the Company is entitled.

Notwithstanding any provision in this Terms of Service to the contrary, we agree that if the Company makes any future change to this arbitration provision (other than a change to the Notice Address) while you are a user of the Website, you may reject any such change by sending us written notice within thirty (30) calendar days of the change to the Arbitration Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this provision.

You and the company agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff, representative, or class member in any purported class or representative proceeding.

If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.